Return & Replacement Policy
Customer Satisfaction
Return & Replacement Policy
Customer satisfaction is our priority. We want every GunGaN product to work perfectly from day one.
Eligible for Replacement
Products found to have manufacturing defects within the 1-Year Warranty Period are eligible for replacement after verification by our support team.
Replacement Process
- Contact our support team with your order details
- Share clear photographs or video of the issue
- Our team reviews the claim within 2–5 business days
- Upon approval, replacement instructions will be provided
Not Eligible for Replacement
- Physical or accidental damage
- Water or liquid damage
- Products altered or repaired by unauthorized personnel
- Damage from improper use or handling
GunGaN reserves the right to inspect the product before approving any replacement request.
Start a replacement request
Email: ORDERS@GUNGAN.IN | Phone: 9999760726 / 9999020568